Privacy Policy
Last updated: July 2026
Hometown Kountry ("we", "us", "our") operates this website and store. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or make a purchase.
Information We Collect
Information you provide:
- Contact details: name, email address, phone number, shipping and billing address
- Payment information: credit card number, expiration date, billing address (processed securely through our payment processor — we do not store full card numbers)
- Order information: products purchased, order history, purchase preferences
- Communication: messages you send us via email or contact forms
Information collected automatically:
- Device information: IP address, browser type, operating system
- Usage information: pages visited, time spent, referring URLs
- Location data: approximate location based on IP address
How We Use Your Information
- Process and fulfill your orders
- Communicate about your orders (shipping updates, delivery confirmations)
- Respond to your inquiries and provide customer support
- Send marketing emails (only if you opt in — you can unsubscribe anytime)
- Improve our website, products, and services
- Detect and prevent fraud
- Comply with legal obligations
Cookies
We use cookies and similar technologies to:
- Maintain your shopping cart
- Remember your preferences
- Analyze website traffic
- Improve your browsing experience
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
Information Sharing
We do not sell your personal information. We share information only with:
- Payment processors to process your payments securely
- Shipping carriers to deliver your orders
- Service providers who help us operate our business (email, analytics)
- Legal authorities when required by law
Data Security
We protect your information with:
- 256-bit SSL encryption for all transactions
- Secure payment processing (we never see or store your full card number)
- Regular security assessments
- Limited access to personal data (only authorized personnel)
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Request a copy of your data
To exercise these rights, contact us at info@hometownkountry.com.
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
Contact
Questions about privacy? Email us at info@hometownkountry.com or write to us at: 7420 Counts Massie Rd, Maumelle, AR 72113.