Last updated: July 2026
We offer free standard shipping on every order within the United States. There is no minimum purchase requirement — whether you're ordering a single mason jar soap dispenser or a reclaimed wood bed frame, shipping is always free.
Orders are processed within 1-2 business days after payment confirmation. Processing time does not include weekends or holidays. During peak seasons (such as holidays), processing may take up to 3 business days.
After your order ships, standard delivery takes:
Business days exclude weekends and holidays. Delivery times are estimates and not guaranteed.
We currently ship to all 50 United States, including Alaska and Hawaii. We do not offer international shipping at this time.APO/FPO/DPO military addresses are supported.
Once your order ships, you will receive an email with a tracking number and link. You can track your package at any time through the carrier's website. If you don't receive a tracking email within 3 business days of placing your order, check your spam folder or contact us at info@hometownkountry.com.
Oversized items such as bed frames, coffee tables, garden benches, and porch swings may require additional handling time (1-3 extra business days). These items ship via ground freight and may arrive separately from other items in your order.
If your package arrives damaged, please contact us within 48 hours at info@hometownkountry.com with your order number and photos of the damage. We will arrange a replacement or full refund at no cost to you.
If your tracking shows delivered but you haven't received your package, please:
Please ensure your shipping address is complete and accurate at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer. If you notice an error, contact us immediately — we can update the address if the order hasn't shipped yet.
Questions about shipping? Email us at info@hometownkountry.com or call +1 (501) 339-8202.